Medicaid Transportation services are available for Medicaid beneficiaries that have been assessed by their Medicaid caseworker and found in need of transportation for doctor appointments and other medically-related transportation. These services are provided within and outside of Cumberland County (Duke Hospital system and UNC Chapel Hill Hospital system, etc.) and are free to the Medicaid beneficiary. Prior approval is required for all transportation trips outside of Cumberland County. Services are provided by the most cost-effective method via FAST buses, County vehicles, personal vehicles and contract vehicles.
To arrange for Medicaid Transportation services, please contact the transportation unit at (910)–677-2526.
NON-MEDICAID TRANSPORTATION SERVICES
Cumberland County Medicaid Transportation provides fee pay services for non-Medicaid customers for out of county transportation. To arrange for these services, please contact the transportation unit at (910)–677-2526.