The mission of the Community Transportation Program (CTP) is to provide safe, dependable, accessible and affordable transportation to Cumberland County residents.
Thousands of Cumberland County residents travel in their own vehicles to various destinations across the city and county. They rely on their own independence to get to work, the doctor's office or even the grocery store. However, some residents try to manage daily with the reality of not having any means of transportation. Many of those without vehicles get from place to place using public transportation.
For some people, riding public transportation can be challenging because of physical, financial or other issues. To assist with these transportation challenges, the State of North Carolina has enacted the Rural Operating Assistance Program Grant.
In addition, the Community Transportation Program also receives a portion of the Home & Community Care Block Grant administered by the North Carolina Division of Aging and Adult Services through the Mid-Carolina Area Agency on Aging.
The Transportation Advisory Board (TAB) is the support organization for the Community Transportation Program. The purpose of the TAB is to provide technical advice and assistance in carrying out the goals of the program. Members of the TAB are appointed by the Cumberland County Board of Commissioners for a two year term. Meetings are held quarterly at the Historic Courthouse Courtroom #3 and are open to the public.
For more information, please review the following (documents provided in additional languages upon request):
CTP's Ridership
Notice of Non-Discrimination
It is the policy of the Cumberland County Community Transportation Program, as a federal-aid grantee, to ensure that no person, because of name, color, national origin, sex, creed, age, or disability, is excluded from participation, excluded from benefits, or discriminated against in any of our programs and activities, as provided by Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987 and all related anti-discrimination laws and require it.
For more information about the Cumberland County Community Transportation Program's civil rights program and the procedures for filing a complaint, contact Lashonda Cherry-Crawford at 678-6724, (TDD/TTY 800-735-2962 or 711); Email: lcrawford@cumberlandcountync.gov; or visit our administrative office at 130 Gillespie Street Rm 217, Fayetteville NC 28301. For more information, visit https://cumberlandcountync.gov/ctp.
If you need information in another language, please contact 910-678-7625.
A complainant may file a complaint directly with the North Carolina Department of Transportation at the Office for Civil Rights, Civil Rights External Section, 1511 Mail Service Center, Raleigh, NC 27699-1511, Attention: Title VI Nondiscrimination Program; phone: 919-508-1808 or 800-522-0453, or TDD/TTY: 800-735-2962 or 711.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office for Civil Rights, Attn: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
CTP's Title VI
CTP's Americans with Disabilities Act Policy and Procedures
Aviso de no discriminación
Es la política del Programa de Transporte Comunitario del Condado de Cumberland, como beneficiario federal-aicl, garantizar que ninguna persona, por su nombre, color, origen nacional, sexo, credo (rcligion), edad o clisabilidad, sea excluida de la participación, se le excluyan los beneficios o sea objeto de discriminación en cualquiera de nuestros programas y actividades, según lo dispuesto por el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Restauración de los Derechos Civiles de 1987 y todas las leyes relacionadas contra la discriminación y lo requieren.
Para obtener más información sobre el programa de derechos civiles del Programa de Transporte Comunitario del Condado de Cumberland y los procedimientos para presentar una queja, comuníquese con Lashonda Cherry-Crawford al.-678-6724, (TDD/TTY 800-735-2962 o 711); correo electrónico: lcrawford@cumberlandcountync.gov; o visite nuestra oficina administrativa en 130 Gillespie Street Rm 217, Fayetteville NC 28301. Para obtener más información, visite https://cumberlandcountync.gov/ctp .
Si necesita información en otro idioma, comuníquese al 910-678-7625.
Un denunciante puede presentar una queja directamente ante el Departamento de Transporte de Carolina del Norte ante la Oficina de Derechos Civiles, Sección Externa de Derechos Civiles, 1511 Mail Service Center, Raleigh, NC 27699-1511, Atención: Programa de No Discriminación del Título VI; teléfono: 919-508-1808 o 800-522-0453, o TDD/TTY: 800-735-2962 o 711.
Un denunciante puede presentar una queja directamente ante la Administración Federal de Tránsito presentando una queja ante la Oficina de Derechos Civiles, Atención: Coordinador del Programa Título VI, Edificio Este, 5to Piso-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
Título VI de CTP:
Política y Procedimientos de la Ley de Estadounidenses con Discapacidades de CTP
Additional Information (documents provided in additional languages upon request):
If you have any questions about these services or how to qualify, contact us Monday through Friday between 9 a.m. and 1 p.m. at one of the following numbers:
- 910-678-7619 - Elderly/Disabled Transportation
- 910-678-7675 - Rural General Public / Urban Employment Transportation
- TDD/TTY: 1-800-735-2962 or 711
The Community Transportation Program will always strive to continue for tomorrow what is today; A Key To Independence.
Please note: All programs limited by funding restrictions.