The purpose of the Innovation and Technology Services Department is to provide efficient, accurate, reliable, secure, and cost-effective technology for Cumberland County in alignment with the County's strategic goals and objectives. To achieve these goals, we embrace and implement technology solutions that improve business response to our citizens, streamline internal business processes, and enhance high-quality County services.
Vision
Provide progressive leadership and support for information technology to support the County's vision.
Mission
Provide effective, accurate, reliable, secure, and cost-effective technology for Cumberland County in alignment with the County's Strategic Plan.
Values
Serving Cumberland County citizens with PRIDE
Professionalism
Operate in accordance with the highest ethical standards in all relations with citizens, employees, environment, suppliers, and community. Maintain a proactive approach to citizen safety and services.
Respect
Support the County in its efforts to respond to citizens accurately and quickly, showing respect to all encountered.
Integrity with Accountability
Minimize taxpayer burden with innovative technologies and information systems. Assure the safety of all technology assets.
Diversity
Support customer service to our customers, both citizens and employees, recognizing that all people are different.
Excellent Customer Service
Maintain secure, reliable, efficient, cost-effective information systems, with a focus on providing excellent customer service to our citizens.