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Contact Us

For matters regarding child neglect or abuse, please call:
Children’s Protective Services during regular business hours: 910-677-2450
After hours/holidays:  910-489-4583

For matters regarding adult neglect, abuse, and exploitation, please call:
Adult Protective Services during regular business hours:  910-677-2388/2389
After hours/holidays:  910-489-4583

Please DO NOT email or leave voicemail messages regarding abuse or neglect matters.

For questions about Family and Children’s Medicaid, or to submit documents for your case, please email:  

email envelope

For questions about Aged, Blind, and Disabled Medicaid, or to submit documents for your case, please email:

email envelope

 

 Department Information


 Hours of OperationMonday – Friday
7:30 a.m. – 5 p.m.
 Main Telephone Number910-323-1540
 Main Building1225 Ramsey St.
Fayetteville, NC 28301
 Satellite OfficeSpring Lake Family Resource Center
103 Laketree Blvd.
Spring Lake, NC 28390
 Mailing AddressP.O. Box 2429
Fayetteville, NC 28302-2429

 

 Key Contacts


TITLE NAME NUMBER
DSS Director Brenda Jackson 910-323-1540
Deputy Director, Social Work Services Kristin Bonoyer 910-677-2536
Deputy Director, Legal Services Dawn Oxendine 910-677-2632
Business Operations Division Director Donnie Perry 910-677-2057
Economic Services Assistant Director Vivian Tookes 910-677-2362
Performance Management Division Director Heike Hammer 910-677-2047
Human Resources Shirley Harris 910-677-2664
Program Integrity Sarah Smith 910-677-2357
Budget and Finance Manager Melinda Murray 910-677-2013
Family Violence Prevention and CARE Center Amy White 910-677-2532
Guardianship and Adult Protective Services Makkita McKoy 910-677-2844
Medical Transportation Coordinator Robert Hanley 910-677-2529
Facilities and Operations ManagerElton Hines 910-677-2923
Facilities and Operations Coordinator Abu Bakr-Farrakhan 910-677-2064
Social Services Board Members   910-323-1540

 

  • Contact Us

    Phone: 910-323-1540
    Address:

    1225 Ramsey Street
    Fayetteville, NC 28301

    Fax: 910-677-2801
    Email:
    email_envelope
    DSS Director: Brenda Jackson

    Contact Us

    Phone: 910-323-1540
    Fax: 910-677-2801
    Email:
    email_envelope
    DSS Director: Brenda Jackson
    Address:

    1225 Ramsey Street
    Fayetteville, NC 28301